To process enrolment application fees online, all legacy Enrol platforms are set up with a two-year Payway certificate. Once a Payway certificate expires, all attempted payments will fail – the most common cause for issues when processing application fees.
If this occurs, please contact your school's financial institution to request a new Payway certificate and provide a copy to Digistorm Support. We will then be able to update this within your Enrol platform and ensure everything is back up and running.
For more information, please get in touch via firstname.lastname@example.org.