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How do I manage communication categories?

You can manage your communication subscriptions within your Funnel settings by renaming, adding, or removing any of the options that are available. Select the communication category that’s relevant to your email, ensuring that you’re only including subscribers who have nominated to hear about news related to this specific category.

 

Setting and updating communication categories 

In the video guide below, we'll show you how to get set and update your communication categories within Funnel. In this guide, you'll also see how to set 'unsubscribe reasons' to gather more information when a user unsubscribes from a communication category.

 

 

For more information about setting and updating your communication categories, please reach out to your Digistorm Client Success Manager, or get in touch with our friendly support team! 

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