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How can I see who has unsubscribed from my communications?

When a subscriber updates their subscription preferences, you can view which categories they’ve unsubscribed from by jumping into the ‘Unsubscribe’ tab within the Funnel communication module.

 

Video guide: view unsubscribed recipients

In the below guide, you'll learn how your recipients manage their communication categories as well as how to re-add recipients to a communication category.

 

 

If you need a hand with your Funnel account, please reach out to your Digistorm Client Success Manager or get in touch with our friendly support team. 

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