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Funnel Emails: using personalisation tokens for guardians

Learn how to use personalisation tokens to address guardians in Funnel Communications

Ben Hare avatar
Written by Ben Hare
Updated over a week ago

We offer a way to use personalisation tokens so that you can address families and individuals more gracefully when communicating via Funnel.

You can:

  • Address 1 or more guardians in a formal or casual way

  • Account for guardians with different surnames by addressing their last names with the use of the formal token.

See below the guardian address token options and how these display on sending.

The correct information will be prefilled based on the recipients selected.

You can see the sample data before sending your email by saving your communication as a draft and clicking on the toggle "Show with sample data".

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