If families' circumstances change, they may contact you to reschedule their event registration.
Navigate to the event, select the checkbox alongside the group, and select the 'more' drop-down that appears at the top of the table. Select Reschedule groups.
Then, you'll select the event type and event time you'd like to reschedule this group to. Once the selection is made you can opt to trigger a confirmation email that'll feature the details of their new event. You can uncheck this if you'd like to communicate the updated event information differently.
The group will be removed from the original event and be added to the new event with all relevant event numbers automatically updated.