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Checking failed SIS export errors in Funnel

Follow these steps to find the cause of SIS export errors in Funnel.

Warren Mato avatar
Written by Warren Mato
Updated over 2 months ago

If your export is failing in Funnel, follow these simple steps to find the cause of the failure.

Step 1. Click 'Export Failed' in the right hand corner of the screen

Step 2. On the drop down, click the most recent failed alert:

Step 3. On the pop-up, expand the 'error' content:

Step 4. Here you will see more information about the error. In this example with a TASS integration, the export has failed as the student gender is missing on the lead profile in Funnel.

Common errors you'll come across are covered in this article as well as guidance on who to reach out to when needed.

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