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Copy leads to another account within an organisation
Copy leads to another account within an organisation
Ben Hare avatar
Written by Ben Hare
Updated over 6 months ago

ℹ️ Who can use this feature?

  • Users with Manage organisation accounts permissions can enable the feature on the accounts page

  • You'll need to have the Copy leads feature enabled on your account

You can copy leads to another account within an organisation from the lead details page. From the three-dot menu, you can select Copy lead to... and you'll be prompted with a screen to:

  • Select the destination account you'd like the lead copied to

  • Select the destination pipeline state you'd like the lead to appear in

  • Confirm that you've informed the parent that you're bringing their information over to another school.

Once you Copy lead, the lead will appear as a copy in the destination account and all the basic information like first / last name and entry year will be brought across to the lead profile. Any additional information captured on your application forms will be brought across as a form submission.

From the Advanced Filter on the Leads table, you can also filter for leads that have been copied from another account via Lead sources > Funnel > Copied from > destination account.

From the settings area, the school can dictate which schools can be copied to and from. This is done via Settings > Org settings.

To enable this feature, a user with Manage organisation accounts will need to access the Settings > Org settings where they can choose to enable Lead display settings.

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