If you're new to discounts and coupons, you may want to start with an overview in this article.
🧾 When Does the Discount Code Box Show on a Form?
If an active discount exists on your form, the “Enter discount code” field will appear on the Payment page of your Enrolment-type form.
If no discounts are active or all discounts are deactivated, the discount code box will not display.
➕ Creating a New Discount Code
Go to the Forms tab on the left-hand side of your Funnel dashboard.
Click the three dots (⋯) next to your form and select Manage discounts.
In the Discounts area, click + New discount.
Fill in the details:
Name: A label for your discount (e.g., "EarlyBird10").
Description: A short note to help you identify the discount.
Discount type: Choose between a percentage or a fixed amount off.
When the discount applies: Choose whether it’s applied via a code or triggered by a form condition.
Discount code: Enter the code users will type in (e.g.,
SAVE10).Usage limit: Set how many times the code can be used.
Start and End date: Define when the discount is active.
Once you're happy with the setup, click Create discount.
✏️ Editing an Existing Discount Code
In the Discounts area, select the discount code from the sidebar.
Click Action > Edit to update the details.
Make your changes and save.
Note: You can only manage discount codes for forms that include payment collection.
🔁 Duplicating a Discount Code
Want to reuse a discount setup?
Select the discount code
Click Action > Edit > Duplicate
🔍 Filtering Submissions by Discount Code
To see who used a specific discount:
Go to the Payments module in Funnel.
Use the filter to search by discount code.
🟢 Discount Code Statuses Explained
Each discount code will show one of the following statuses:
Active – The code is currently usable.
Inactive – The code is turned off and cannot be used.
Upcoming – The code is scheduled to start in the future.
Expired – The code has passed its end date.