Digistorm Apps

How to log onto your App

Written by Claire Wuoti
Updated over a week ago

Making changes to your App

Will parents need to install an update each time?

Written by Claire Wuoti
Updated over a week ago

Getting started with your app

All the things you need to know about where to start with your app

Written by Claire Wuoti
Updated over a week ago

Add contacts to your app Business Directory

Add helpful contact details of local and partner businesses to your eduAPP

Written by Claire Wuoti
Updated over a week ago

Learn how to add new contacts to your app

Add key contacts for your school to your app.

Written by Claire Wuoti
Updated over a week ago

Targeting App content with tags

Tags are perfect for segmenting communications depending on target groups at your school.

Written by Claire Wuoti
Updated over a week ago

Adding a Gallery to your app

Share an album of images through your App

Written by Claire Wuoti
Updated over a week ago

How do I publish a Notice on my app?

Adding, editing or scheduling a Notice

Written by Claire Wuoti
Updated over a week ago

How to manage your App settings and users

Alter your school profile and manage your users

Written by Claire Wuoti
Updated over a week ago

Finding your way around your app dashboard

Navigating the Reach system for eduAPP

Written by Claire Wuoti
Updated over a week ago

Understanding common terminology for your app

What is Reach, School Code, Destinations and Tags?

Written by Claire Wuoti
Updated over a week ago

Push notifications are not working on my Digistorm for Schoolbox app

Steps to take if users are not receiving push notifications on your Digistorm for Schoolbox app

Written by Ben Hare
Updated over a week ago

What kind of attachments can I add to my Digistorm App Notice?

Learn more about different attachment types and how to add them to your Digistorm App notices.

Written by Ben Hare
Updated over a week ago

How long should the text in a push notification from my Digistorm App be?

Best practice for push notification text length.

Written by Ben Hare
Updated over a week ago

Making my Digistorm App Notice available permanently.

Learn how to set your Digistorm App notices to be available for longer than defaults 24 hours.

Written by Ben Hare
Updated over a week ago

How do I add or remove Digistorm App administrators, or change their permissions?

Guide on managing your Digistorm App administrators and their permission settings

Written by Ben Hare
Updated over a week ago

How can I edit a Digistorm App Notice that has been saved as a draft?

Learn how to edit your draft notices.

Written by Ben Hare
Updated over a week ago

How can I edit a Notice that has been published on my Digistorm App?

How to edit published app notices.

Written by Ben Hare
Updated over a week ago

Which file type and image size should I upload to Galleries in my Digistorm App?

A guide to image requirements for your Digistorm App Gallery

Written by Ben Hare
Updated over a week ago

Publisher permissions for app notices

Disable the ability for users to post directly to the app

Written by Claire Wuoti
Updated over a week ago

If I delete a Notice from my Digistorm App, when will it disappear?

Deleting notices from your Digistorm App.

Written by Ben Hare
Updated over a week ago

Can I add or remove images from existing Galleries in the Digistorm App?

How to manage images in your app galleries.

Written by Ben Hare
Updated over a week ago

If I delete a Gallery from my Digistorm App, when will it disappear?

Deleting image galleries from your Digistorm App.

Written by Ben Hare
Updated over a week ago

Why isn't a map showing in my Digistorm App?

Learn how to troubleshoot when an attached map isn't showing inside your Digistorm App.

Written by Ben Hare
Updated over a week ago

Can I edit a Digistorm App Calendar event that has been published?

Written by Ben Hare
Updated over a week ago

I made an error in my Digistorm App push notification, can I change it?

How to edit push notifications.

Written by Ben Hare
Updated over a week ago

If I delete a Newsletter from my Digistorm App, when will it disappear?

Removing newsletters from your Digistorm App.

Written by Ben Hare
Updated over a week ago

Managing publishing permission for admin users in Digistorm Apps.

Learn about publishing permissions for admin users on your Digistorm App

Written by Ben Hare
Updated over a week ago

How can I re-send a Notice or Event as a push notification?

A quick guide on re-sending push notifications for a notice or event.

Written by Ben Hare
Updated over a week ago

Which file types are supported for Newsletters in my Digistorm App?

A breakdown of all the file types available in your Digistorm App.

Written by Ben Hare
Updated over a week ago

I published my App Notice without sending a push notification. Can I still send one?

What do do when you have published an App noptice, without sending a push notification

Written by Ben Hare
Updated over a week ago

How do I access the Absentees feature in my Digistorm App?

Learn more about how you can access the absentees feature in your Digistorm App.

Written by Ben Hare
Updated over a week ago

How do I add a Newsletter to my Digistorm App?

Learn how to add a school Newsletter to your Digistorm App.

Written by Ben Hare
Updated over a week ago

How can I add a new category to my Digistorm App Business Directory?

Adding new categories to your Digistorm App business directory.

Written by Ben Hare
Updated over a week ago

How do I publish a Notice as a Push Notification in my Digistorm App?

Learn how to send push notifications from your Digistorm App.

Written by Ben Hare
Updated over a week ago

I marked a Digistorm App Notice as urgent by accident. Can I change it?

Mange your app notices.

Written by Ben Hare
Updated over a week ago

How can I edit a Newsletter in my Digistorm App that has been published?

Editing a newsletter that's already been published.

Written by Ben Hare
Updated over a week ago

How can I add a new map to my Digistorm App?

Written by Ben Hare
Updated over a week ago

Can I save my Newsletter in my Digistorm App as a draft?

Learn why newsletter cannot be saved as a draft, and alternatives available

Written by Ben Hare
Updated over a week ago

I scheduled my Digistorm App Notice. Why wasn't it published?

Troubleshooting Digistorm App notices that are not published.

Written by Ben Hare
Updated over a week ago

How can I add a new link to my Digistorm App?

Learn how to add new links to your Digistorm App.

Written by Ben Hare
Updated over a week ago

Which formats are available for uploading calendars into the Digistorm App?

Learn more about which file types can be used for uploading calendars into your Digistorm App.

Written by Ben Hare
Updated over a week ago

Which systems can the Digistorm App integrate with?

Written by Ben Hare
Updated over a week ago

User subscriber option for the Digistorm App calendar

Learn more about the options, and how users can subscribe to the Digistorm App calendar.

Written by Ben Hare
Updated over a week ago

Adding and scheduling notices in your Digistorm App?

Learn how to add and schedule notices to your school community from with your Digistorm App.

Written by Ben Hare
Updated over a week ago

Adding calendar events to your Digistorm App.

Learn how you can add and publish calendar events to your Digistorm App

Written by Ben Hare
Updated over a week ago

If I delete a Calendar event from my Digistorm App, when will it disappear?

Learn about deleting calendar events from your Digistorm App.

Written by Ben Hare
Updated over a week ago

Can I schedule my Newsletter in my Digistorm App for a future date?

Learn how to schedule your newsletters.

Written by Ben Hare
Updated over a week ago

Can I edit a Digistorm App Calendar event that has been saved as a draft?

How to edit your draft calendar events within the Digistorm App.

Written by Ben Hare
Updated over a week ago

What kind of attachments can I add to my Digistorm App Calendar event?

Adding attachments to Digistorm App calendar events.

Written by Ben Hare
Updated over a week ago

I added my address as an attachment to my Calendar event. Why isn't a map showing in my Digistorm App?

Address not pulling through on your Calendar event attachment? Check this article to see how to add your event address.

Written by Ben Hare
Updated over a week ago

I published my Digistorm App Calendar event without sending a push notification, can I still send one?

Setting up a push notification after publishing a Digistorm App calendar event.

Written by Ben Hare
Updated over a week ago

I published my Digistorm App Newsletter without sending a push notification, can I still send one?

Written by Ben Hare
Updated over a week ago

How can I import events into my Digistorm App Calendar from other sources?

Learn how to import events into your Digistorm App from other platforms.

Written by Ben Hare
Updated over a week ago

How do I provide support with the correct Digistorm App details?

Learn how to send Digistorm Support the correct Digistorm App details

Written by Ben Hare
Updated over a week ago

What does the information in my Digistorm App Dashboard mean?

Learn how to navigate your Digistorm App Dashboard

Written by Ben Hare
Updated over a week ago

App user feedback on your Digistorm App.

Learn how app users can leave feedback, and where you can view this feedback on your Digistorm App.

Written by Ben Hare
Updated over a week ago

How do I manage approvals for my Digistorm App content?

How to manage user settings for publishing content

Written by Ben Hare
Updated over a week ago

Registering your school for an iOS developer account.

Learn how to register an Apple iOS developer account for your school.

Written by Ben Hare
Updated over a week ago

My push notification certificate is about to expire, what should I do?

Written by Ben Hare
Updated over a week ago

My push notification certificate has expired

Updating an expired push notification certificate.

Written by Ben Hare
Updated over a week ago

Why is my school app not appearing in the app store?

Troubleshoot reasons your school app might not appear in the app store, and potential solutions

Written by Ben Hare
Updated over a week ago

Google Analytics on your Digistorm App

Learn more about connecting Google Analytics to your Digistorm App

Written by Ben Hare
Updated over a week ago

Will there be any issues moving from Schoolbox authentication to LDAPS?

Moving from Schoolbox authentication to LDAPS.

Written by Ben Hare
Updated over a week ago

What App Support is available?

Written by Ben Hare
Updated over a week ago